SERVICE DETAILS:
17 July to 11 September
Please note that from Thursday 27 January 2022 the wearing of a face covering is voluntary but strongly encouraged (unless exempt) in places of worship.
FREQUENTLY ASKED QUESTIONS
Services
Are you open for services? You are welcome to attend a service. Details are as listed above and on our diary pages here.
How is seating arranged for services with regard to social distancing? In the main you are able to choose where you sit and therefore socially distance from others if you so wish.
Will there be music at the services? The Chapel Choir normally sings 6 days a week (not on Wednesdays). Details of the music for each service can be found using the PDF download above.
How will we celebrate the sharing of The Peace? In a manner that will maintain social distancing, so verbally.
Am I expected to wear a face covering? From Thursday 27 January 2022 the wearing of a face covering is voluntary.
What precautions are members of staff taking during the pandemic? A full COVID-Secure risk assessment has been completed with many measures introduced following this. All members of staff have been fully trained in COVID-Secure procedures and therefore please do follow their instructions.
What hand sanitisation facilities do you offer? Hand sanitising dispensers are available at the entrance & exit for those attending services.
Are there any parts of the Chapel normally used for services which are closed? For the time being many services are being held in the Nave.
Will I be able to receive Communion? At the moment Communion in one kind only (bread).
Will I be able to receive a Blessing? We will abide by current Church guidelines which may not include the laying-on of hands.
Are you open for private prayer? During Windsor Castle opening hours the Chapel is available for private prayer (Windsor Castle admission charges apply).
Are your lavatories open? St George’s Chapel does not have lavatories, however during Windsor Castle opening hours, facilities on the North Terrace and near the café are available, and a Changing Places facility is available on Engine Court.
General Visiting
Are you open for visitors? When Windsor Castle is open, our visiting hours are normally Monday, Thursday, Friday and Saturday between 10am and 4pm.
Will Windsor Castle have fewer visitors than usual? Yes, Windsor Castle admissions will be managing visitors’ arrival through timed ticketing and restricting capacity within time slots.
How do I find out if there is availability to visit? Find opening times for Windsor Castle here.
How do I book online? / How do I book my tickets for today? / Can I buy tickets on the same day?
You can book an advance ticket for a visit to Windsor Castle to include St George’s Chapel here.
For tickets purchased on the day, 1-Year pass holders or Advantage Card holders, please check the Royal Collection website for current terms.
Who can I speak to if I have any health and safety concerns during my visit? Please speak to any member of the Chapel Staff, who will be happy to help.
Am I expected to wear a face covering? From Thursday 27 January 2022 the wearing of a face covering is voluntary.
What hand sanitisation facilities do you offer? Hand sanitising dispensers are available at the main entrance (South Door) and at the Chapel exit.
Are there any parts of the Chapel normally open to visitors which are closed? Not at the moment, but we reserve the right to change this at short notice should the need arise.
Where can I leave my pushchair? You will be able to take a pushchair around the Chapel with you.
Will the archives display be accessible? It is possible to view the archives display. The current display in the South Quire Aisle includes items and information regarding 100th anniversary of the decade long restoration of St George’s Chapel in the 1920s.
Are your lavatories open? St George’s Chapel does not have lavatories although facilities are available on the North Terrace and near the café of Windsor Castle, and a Changing Places facility is available on Engine Court during Castle opening hours.
Can I leave a written prayer? Yes, but please use your own pen or pencil. A slip of paper will be available.
Can I light a candle? Yes, a limited number of candle stands are available.
Can I stop and take time for private prayer outside services? Yes.
Will there be adequate disabled access/facilities? There will be no change to current disabled access. Wheelchair entry will continue via the North Door, and ramps are available.
Will I be expected to adhere to a time limit for my visit to the Chapel? Only as closing time approaches but if numbers are large leading to crowding, we will encourage you to keep moving to be fair to all.
What do I do if I become unwell during my visit? Please speak to any member of the Chapel Staff, but please maintain social distancing at all times.
Will I have to go through a temperature or security check before entering the building? The usual security for entrance to the Castle will continue. There is no temperature check.
Can I visit with a St George’s Chapel Friends Pass? Please enter via the Castle Admissions Centre and be prepared to queue. Admission will only be granted if there is capacity within the Castle.
Will the Café be open? There is not a café at St George’s Chapel, however the Undercroft Café located near to Windsor Castle State Apartments, is open.
Will I be asked to leave if I fail to follow the Chapel guidelines? Yes. The safety of our staff and visitors is our priority.